Day: August 9, 2020

Wichitan sues travel insurance company over refusal to pay after COVID-19 cancellation

A Wichita woman is suing an online booking website’s travel insurance provider for breach of contract after she says the company refused to refund her more than $3,500 for a Texas vacation she canceled over COVID-19.

Audra Sanchez, in the Aug. 5 lawsuit, said she canceled a week-long family trip to a Rockport, Texas, beach house along the Gulf Coast after her 12-year-old daughter was exposed to the novel coronavirus while playing with a friend on July 13. Sanchez paid $254.53 for a travel insurance coverage plan through CSA Travel Protection and Insurance Services when she booked accommodations on May 10 through Austin, Texas-based Vrbo, the lawsuit says.

During a doctor’s appointment the day after the COVID-19 exposure, a physician told Sanchez and her family to quarantine for two weeks. The physician also wrote a letter to the travel insurance company, asking it to “release (Sanchez) from her obligations

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